Commitment to Credibility
Quality Charter
Dr Gill Hart
PhD, BSc (Hons), PhD, Cert Mgmt (Open), MIBMS
"YORKTEST provides innovative, evidence-based and personalised nutritional information
and support to help you improve your health and quality of life. The steps outlined
below ensure that YORKTEST provides a rapid and accurate result while maintaining the highest quality
standards throughout."
Accuracy
• The test is checked at seven key stages throughout the laboratory process before
the final release of your result.
• The equipment used to test your sample is subject to an intensive maintenance
and calibration regime to ensure accuracy.
• The results of each test are scrutinised by quality controllers and are only
released to you when they are completely satisfied.
• The latest information technology is incorporated within the laboratory processes
to ensure the very highest levels of accuracy.
Validity
• Your test is carried out by trained, qualified scientists at the YORKTEST laboratory.
• The scientific validity of each test has been rigorously tested by our own
scientists and independent experts.
Confidentiality

• Your test is identified throughout the process by a unique number, enabling
it to be tracked at every stage while ensuring that confidentiality is maintained
throughout.
Compliance

• Our quality assurance procedures are inspected and approved by independent
authorities to ensure compliance with UK and EU regulations.
•
YORKTEST manufactures a unique sterile blood collection kit that complies with EU
health product regulations.
Support

• All of
YORKTEST's results are accompanied by comprehensive support information to ensure
you maintain optimum health.
• 113 foodSCAN customers also have access to the advice of BANT* qualified nutritional experts
to support you with your dietary changes following the test.
• Free initial consultation – call our consultants to identify the right test
for you - 0800 458 2052
*British Association of Nutritional Therapists
Endorsements and Guarantees
• YORKTEST’s foodSCAN is the only Food Intolerance test endorsed by Allergy UK.
• In addition, a number of other leading Patient Support Groups recommend the
test, including the Gut Trust and the ME Association.
• YORKTEST offers a 30 day money back guarantee. You can return your test in its original
and unused condition within 30 days of purchase for a full refund if you decide
not to go ahead. This does not affect your statutory rights.
The company has received recognition and accreditation from many leading organisations:
- Three SMART awards from the Department of Trade & Industry;
- ISO9001:2000 and ISO13485:2003 Quality Management Certification
- ‘FAST 50’ growth companies in the region.
Our most recent and most significant accolade has been the Queen’s Award for
Enterprise: Innovation – this is a great honour and something of which we are
very proud.